Stopping Repair Complaints
Great Idea

Tired of repair complaints? Here's one way to stop them. One landlord I know had a problem with a tenant calling the city to complain about things not getting fixed in the tenant’s apartment. This landlord takes pride in his property, and is quick to repair any problems the units might have.
Enough was enough.  Now, every month when they take the rent to the manager, they are handed a Maintenance Request Form, which consists of:
  • a heading,
  • a line for the date,
  • a few lines where the tenant can write the problem,
  • a box at the bottom to check where it says “No maintenance required at this time.”
  • a place for the tenant to sign or initial
If a unit has a repair problem, the landlord takes care of it that month.  He says he hasn’t had any more problems with tenants calling the city.

 
 Return to Sample Issue Table of Contents

Go to Issues Page